Pandify Review Ops
For every new Google review, we write three replies in your voice. You pick one, tweak it, or write your own, and it goes up on Google. Bad reviews jump the queue and get drafted with a stronger AI model.
Free audit: up to 15 public reviews at one location. We never log in to anything. Sign-up runs through Whop.
Try it
Made-up review. No real customer data.
Harbor & Pine · Downtown
Jordan M. · 12 minutes ago
“Food was excellent and the staff were warm. We waited longer than expected, but the manager handled it really well.”
Pick a reply
Nothing posts until you approve it, or turn on Auto-reply yourself
You add us as a manager. You stay the owner.
Sensitive reviews always wait for a person
What the research says
81% of US consumers surveyed expected a reply within a week. 50% said generic, templated replies made them less likely to pick that business. The survey used a representative panel of 1,002 US adults, run through SurveyMonkey.
Read the BrightLocal surveyReplies are public. Google recommends keeping them short, relevant, personal and timely, without exposing a customer’s private details.
Read Google’s guidanceThis is survey data, not a promise. We can’t guarantee better ratings, rankings or sales, and Google doesn’t endorse Pandify.
Where this came from
I’m Khang. I run La Lapine, a bakery and coffee shop with two locations in Đà Lạt, Vietnam. Replying to one review took me three apps and about four minutes, so I kept putting it off, and I fell more than 300 reviews behind. In June 2026 I built the system Pandify runs today. We cleared the whole backlog in one day.
300+
backlogged reviews answered in one day
~15 min
average time from review to reply today
2
locations, one inbox, one voice
These numbers come from my own stores, not from clients. Pandify is new, and the pilot is how we prove it works for you.
The real problem
An AI chatbot can write a reply. It won’t notice a new review came in, remember how you sign off, deal with the angry one first, or keep a record of who approved what.
Nobody opens Google Business Profile until someone remembers to.
One writes an essay. Another pastes the same “Thanks for coming!” on everything.
A confident draft can promise a refund, a discount or a fix you never agreed to.
A serious complaint gets the same breezy reply as a five-star review.
How it works
01
One-time setup in your Google Business Profile. No password, no software to install.
02
New reviews come straight from Google. Each gets three replies in your voice, with your sign-off, and you get an email heads-up.
03
1–3★ reviews jump the queue and get drafted with a stronger AI model.
04
Sign in with Google, compare the three, edit one, ask for a redraft with a note, or write your own.
05
The exact reply you approved goes up on Google, marked “Waiting for Google to confirm” until Google shows it.
What it does today
We only list what we already run on real Google reviews, at La Lapine’s two locations in Đà Lạt. Anything still being built stays off this page.
New reviews arrive from Google on their own. Reviews from before you connect go to a separate backlog, so new ones stay on top. A review removed from Google gets marked, so nobody replies to it.
Three options per review, in your brand’s tone, with your sign-off added. In Vietnamese, it gets the forms of address right.
1–3★ reviews are drafted before the rest, with a stronger AI model.
Not quite right? Add a note and get a new draft, up to three times. Or edit a draft, or write the reply yourself.
Sign in with Google. Filter and sort what’s waiting, compare the three options, approve one review at a time.
Owners can turn on Auto-reply per location, and the software posts replies for the star ratings you choose. Sensitive reviews always wait for a person to approve.
Every review and reply in one place, including replies someone posted straight on Google. Each review has a timeline of who approved it and when.
Invite managers to help approve. Only the owner can turn on Auto-reply or set a rating target.
A summary email lets you know when reviews are waiting.
Stats with filters and a print view, your Google Maps rating month by month for 12 months, and a rating target per location.
Run every location of your brand from the same inbox, in the same voice.
Close your account and, after a 7-day grace period, we delete your locations, reviews, team and Google connection.
Not just another auto-reply button
| What matters | Doing it yourself | Auto-reply tools | Pandify |
|---|---|---|---|
| Replies sound like you | Depends who writes it | Often generic | Three drafts in your voice |
| You decide what gets posted | Yes, when there’s time | Often skipped | You approve each one, or turn on Auto-reply per location |
| Bad reviews get attention first | Hit or miss | Risky | Drafted first, with a stronger model |
| A record of every reply | You have to check | Varies | Full history: who approved what, and when |
| You keep your account | Yes | Varies by tool | You stay owner. Remove us any time. |
| You know it really posted | Usually not | Depends on the tool | Marked until Google confirms it |
Safe by default
By default, every reply waits for you. If you turn on Auto-reply, sensitive reviews (complaints, health issues, compensation requests) still wait for a person, and a 1–3★ reply only goes out on its own if it includes a contact channel you’ve set.
Founding pilot
Keep going within 7 days after the pilot and your full $149 counts toward the setup fee. Scope and price after the pilot are agreed separately, and monthly service is billed separately.
After onboarding, we agree on review volume and a start date. Your 14 days start on that date, not at checkout.
Get a free audit$149
USD · one-time · no auto-renewal
Your account stays yours
You invite Pandify as a manager on your Google Business Profile. We never ask for your password. Manager access can technically do more than reviews, but we use it only to read reviews and post the replies you approve. We don’t touch your hours, photos or business info unless you ask us to. Want out? Remove us in your profile settings, any time.
Before you try it
Only if you turn that on. By default, we draft, someone on your team approves the exact wording, then it goes up on Google. Want less busywork? Owners can turn on Auto-reply per location, and the software posts replies for the star ratings you choose. Sensitive reviews (complaints, health issues, compensation requests) always wait for a person to approve. One tap turns it off.
In your Pandify inbox at review.pandify.io/app. You sign in with your Google account and get an email when reviews are waiting.
Yes. Invite them as managers; the invite link works for 7 days. Each review has a timeline showing who approved it and when. Only the owner can turn on Auto-reply.
No. You add us as a manager in your Business Profile settings. We never ask for or store your password.
We see reviews for the locations you add us to. We only read reviews and post replies you’ve approved. Remove us any time and our access ends right then.
No. We help you reply to more reviews, sound consistent and handle the tough ones carefully. Rankings and sales depend on a lot more than replies.
1–3★ reviews are drafted first, with a stronger AI model, and wait for your approval. With Auto-reply on, a 1–3★ reply only posts on its own if it includes a contact channel you’ve set, and sensitive reviews always wait for a person.
The Stats page shows how many reviews came in and got replies, with filters and a print view. You also see your Google Maps rating month by month for the last 12 months, and you can set a target per location, like “to reach 4.7★ you need about N new 5★ reviews.” We’ll always add: ask every guest, not just the happy ones.
Remove our manager access in Google any time. To close your Pandify account, the owner types the business name to confirm. The account locks right away and you have 7 days to change your mind. After that we delete your locations, reviews, team and Google connection. Nothing on your Google profile changes.
We go over how many reviews got replies, how fast approvals came, which ones waited for a person and how much work it took. You can stop there. Nothing renews. If you keep going within 7 days, your full $149 counts toward the setup fee. Scope and pricing after that are agreed separately, and monthly service is billed separately.
Rather skip Whop?
One free audit per business, for one location. We look at up to 15 of your public Google reviews: your 10 newest and 5 “most relevant,” minus any overlap. If you have fewer, we look at all of them. You get a scorecard of how you reply today, flags on any sensitive reviews, three reply drafts you can edit, a short reply playbook and a 30-day plan. If the sample can’t answer a question, we write “Not enough evidence” instead of guessing. It’s a small sample, not your full history. We never log in, never post anything and never sign you up for anything paid. We’ll confirm the details and timing by email.
Rather email?
